Delivery & Return

Enjoy free delivery across Bangladesh on thousands of products over BDT 2,000. Choose your preferred delivery date and time for an additional fee to match your convenience.

Delivery Options Overview

Durontodeal provides flexible delivery options tailored to your needs. Choose from standard, express, or next-day delivery to ensure your products arrive on time. For your convenience, you can also opt to pick up your order directly from our warehouse. Below are the available shipping methods:

1. Place Your Order and Select a Delivery Option

2. Receive an Order Confirmation Message

3. Track and Wait for Your Order to Arrive

4. Pick Up Your Order if Preferred

Small items

Standard delivery Get it in 3-5 working days

Orders over $100: All day delivery. Order anytime:

FREE

Orders under $100: All day delivery. Order anytime:

$5

Weekday time slot from 12noon - 5pm. Order by 9pm.

$10

Next day delivery Get it next day, 7 days a week

All day delivery. Order by 9pm.

$5

Weekday time slot from 12noon - 5pm. Order by 9pm.

$10

What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.

Large items

Standard delivery Get it in 2 working days

All day Delivery from 7am - 8pm. Order anytime:

Fromu$20

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime:

From $35

Next day delivery it next day on weekdays

All day delivery from 7am - 8pm. Order by 7pm:

Fromu$30

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm:

From $45

The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.

Exchange or Return of Goods

If you are not satisfied with your purchase, you may return or exchange it within 14 days of delivery. Ensure that the product is in its original condition and packaging to qualify for a return. If the product is damaged during delivery or develops a fault, you can request a refund or exchange.

The following conditions apply for returns:

  • Product must include all original accessories.
  • Receipt or proof of purchase from Durontodeal is required.
  • Original warranty card must be included.
  • A report detailing any defects prepared by the service department.

Refunds will be processed within 10 business days as per our return policy.

FAQs

My order hasn’t arrived yet. Where is it?

If your order is delayed, don't worry. We aim to deliver all orders promptly, but sometimes delays may occur due to unforeseen circumstances. Check your order tracking link for the latest updates, or contact our customer service team for assistance.

Do you deliver on public holidays?

Yes, we offer delivery services even on public holidays to ensure you get your products as quickly as possible.

Do you deliver to my area?

We deliver all over Bangladesh. Simply enter your location during checkout to see the available delivery options.

 

Is next-day delivery available for all orders?

Next-day delivery is available for select items. Please check product eligibility during checkout.

 

Do I need to be present to sign for delivery?

Yes, to ensure the security of your order, a signature is required upon delivery. If you cannot be present, please authorize someone to receive the order on your behalf.

 

Need a Help?

  • +88 01811-498928
  • Messenger
  • Telegram
  • Email: info@durontodeal.com

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